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Grizzly Bear Reviews

CONSTANT 5 STAR REVIEWS

5/5

A review history to be proud of

An established reputation!

With over a decade of experience and thousands of hot tub installations behind us we are a genuine hot tub specialist. We have hundreds of 5 STAR reviews from the last 12 months alone.

Hot Tub Reviews. We work long and hard to ensure every single customer is more than happy with every item or service we provide. We believe customer service is a foundation for a long standing successful business so our customers come first every step of the way. We are sure our review section will tell you everything you need to know about Grizzly Bear Hot Tubs.

5 Star Product & Service Reviews!

We like our potential customers to know how great our hot tubs really are. To that end we like to post genuine customer reviews through Feefo, the independent review company. Many reviews also come with an image of the hot tub in the customers garden. Scroll down to see our own customer reviews or click the following links to see our reviews around the web!

Google Reviews

Michael McKillop
Michael McKillop
12:45 16 Oct 19
Great experience. Good advice and no pressure to buy during a showroom visit and an easy follow-up to purchase. Installation date was agreed at time of purchase, professional and friendly team had the tub up and running a couple of hours after arriving. Highly recommend The Grizzly guys!read more
Matthew Smith
Matthew Smith
12:04 04 Oct 19
This was my first venture into the ‘hot tub world’ and it was an absolutely amazing service from start to finish, couldn’t of asked for anything better. Sandy and his colleague where brilliant on the day of the installation, answered all questions and explained everything. It was Fast, easy and mess free! Will definitely recommend to friends and family!! Thanks again to everyone involved. Love it.read more
Lynne Hope
Lynne Hope
11:20 02 Oct 19
Recently had the Escape hot tub installed in my garden. We are absolutely delighted with it ! We first went to the showroom in Carnoustie over a year ago. The salesman was very helpful in explaining the differences between the hot tubs and how to maintain them. He wasn’t pushy at all. We decided it wasn’t the right time for a hot but we returned to the showroom 4 weeks ago and spoke with Scott. Again he was very helpful, not pushy and we made a very quick decision to purchase a hot tub. Sandy and Adam arrived promptly on Monday morning and within a couple of hours our hot tub was installed. We received clear guidance on how to maintain the water in the hot tub and also shown helpful tutorial videos on their website. Maintenance is not as complicated as I thought it may be! They left the garden as they found it. Overall the process of buying and installing our hot tub from Grizzly Bear was seamless. We would definitely recommend this company if you are considering a hot tub. Thanks Scott, Sandy & Adamread more
Leigh Geddes
Leigh Geddes
13:55 16 Sep 19
Very friendly and professional staff. Top quality service from our original visit to the showroom right through to the installation of our new hot tub. Cannot recommend Grizzly Bear high enough. Sandy and Adam were great on install day - very knowledgeable and helpful. Scott in the showroom was also so helpful and answered all our questions on the run up to the installation. 5* seamless service - fantastic!read more
Andy Doig
Andy Doig
21:22 05 Sep 19
Great friendly service, a company you can trust. Arrived on time and installation was painless. Sandy and Adam were polite and only stopped for coffee and a 🥓 roll. Would highly recommend.read more
John Devine
John Devine
20:22 04 Sep 19
Fantastic service from showroom to installation. Guys turned up on time and were brilliant explaining everything after they filled it and got it up and running. After sales is excellent was having problems getting on internet as it tells you everything but a phone call to showroom solved my query. Love my hot tub would recommend them any timeread more
Tracy Fraser
Tracy Fraser
14:27 28 Aug 19
Excellent service! Scott in sales explained everything and answered all our questions before we purchased with absolutely no pressure to buy. Sandy and Adam who did our installation were friendly, helpful, knowledgable and gave excellent advice on where to position the hot tub for our garden. Everything was explained clearly and I am confident if I have any questions they are happy to help. Thanks Grizzly Bear!read more
Heather Mcguinness
Heather Mcguinness
12:27 22 Aug 19
Fab guys, Sandy and Adam, nothing was a bother even when faced with a few issues gaining access to the property, they assured me my tub would b fitted. Thanks guys and the tubs amazing!! Scott who works in the store was extremely helpful in guiding us on the workings of the tub and is continuous support even after sale.....cant fault them xxread more
Mary T McPherson
Mary T McPherson
11:01 05 Aug 19
Super service from Grizzly Bear Hot Tubs - our lovely new tub installed today as promised. All connected and in position in great time by Malcolm & Stevie. Highly recommend this company - such professionals! Thanks guys.read more
Alex Raeburn
Alex Raeburn
13:19 18 Jul 19
Great company to deal with from start to finish. Very helpful showroom staff who gave great advice as to the tub that was best for our needs. On the day of installation the two guys Sandy and Adam installed our tub very professionally and had it set up and ready for use in couple of ours max. Sandy explained the maintenance requirements in a simple, straightforward and easily understood way. The guys made sure everything from wrapping to small scraps of cardboard were all tidied up and taken away with them and left no mess whatsoever behind. Would definitely recommend Grizzly Bear to anyone thinking of purchasing a hot tub.read more
Nicky Robertson
Nicky Robertson
17:15 15 Jul 19
From the time we we went in to the showroom the service has been amazing. When we put our order in for our hot tub the guy explained what we needed to do before the arrival day of the tub. When the tub arrived the guys worked so hard to get it in the garden. The installation and instructions by Sandy and Adam was fantastic and nothing was too much trouble for them. Cannot recommend grizzly bear enough. 5 star service. Thank you so much guys. Love our hot tub !read more
ELIZABETH FYFE
ELIZABETH FYFE
13:18 06 Jul 19
Excellent customer service from start to finish. Communication was flawless. Great company to deal with. Nothing was too much trouble. My family is loving our Grizzly Bear hot tub. I would not hesitate to recommend them. I wish every provider of services or goods were to the standard of Grizzly Bear Hot Tubs.read more
Claire McI
Claire McI
12:00 18 Jun 19
Just had our escape family hot tub delivered and installed. Absolutely delighted with it. Guys arrived on time, uniformed and provided a professional and informative installation. Entire process has been hassle free and would therefore recommend grizzly bear hot tubs to friends and family. From sales right through to it bubbling away, everything seamless . Thanks to everyone involved!read more
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