Our technicians are factory trained in all aspects of the installation and maintenance of every hot tub. Each hot tub comes complete with free mainland delivery and commissioning. This means our technicians will get your hot tub into position. The hot tub is filled with freshwater and fully checked. Finally, we give you an easy to understand course on how to operate and maintain your new hot tub.
Your hot tub will be bubbling away before our technicians leave. The complete installation service from start to finish and included with every hot tub.
How It Works…
We deliver our hot tubs using a Spa Dolly.
This is an American system specifically designed for the delivery and installation of hot tubs. The Spa Dolly tips the hot tub onto its side onto a spa cart that has steering front and rear. This allows our technicians to wheel your hot tub into position. Then we inflate an airbag, push the hot tub onto the airbag, which deflates and gently lowers the hot tub to the base provided.
We have a fleet of trucks, vans and Spa Dolly’s covering Scotland 5 day per week.
Delivery Access Requirements
We require a clear run of around 1 metre wide from the roadside to the ﬁnal position of your hot tub. When measuring please take into account gate posts, steps, over hanging fascias, boiler flues etc as that may foul the access route. lf you think you may have an issue with the access route please feel free to email photos to [email protected]. One of installation team will take a look to advise the best way around the problem.
Hot Tub Base Requirements
All of our hot tubs feature an Everlast tough one piece ABS self supporting plastic base, manufactured by Master Spas.
This spreads the weight evenly over the whole area. This allows our hot tubs to be placed straight on to any ﬁrm, flat and level base. Slabs, concrete and decking all being suitable bases. It’s very important that your base is flat as a twist will put extra strain on the shell of the hot tub.
When planning where to position a hot tub, you need 50cm clearance around the hot tub. Giving you access to operate the cover lifter and for cleaning. This allows our engineers access to every component of the hot tub, should any servicing be required.
If you are planning to have decking, this is not a problem but please ensure the 50cm of decking around the hot tub is completely removable.
This is achieved by ﬁxing decking boards in panels and using ‘joist hangers’ which are brackets that the joists are placed into, making them easily removable.
Information for 13amp power supplies:
A 13amp plug and play hot tub will require a RCD protected socket to be situated within 1.5 metres to 4 metres of the hot tubs location. The hot tub will come complete with a cable and plug attached, ready to plug in.
information for 32amp power supplies:
These models require a 32-amp supply on 6mm SWA cable with RCD protection. Please note: cable sizes may be different depending on the length of cable run between the consumer unit and commando socket. A commando socket with local isolation is required between 1.5 metres and 3.5 metres of the spa, complete with ‘male’ plug and 8 metres of SY flex with UV protection (or supply with flexible conduit). The flex is hard-wired to the spa by our engineers, then simply plugged in to complete.