Delivery Requirements
When buying a hot tub from Grizzly Bear Hot Tubs you can be assured a professional installation by our in-house installation teams.
A Professional Delivery & Installation Service
Our in house technicians are all certified Hot Tub Technicians and are trained in all aspects of the installation and maintenance of every hot tub.
When buy a hot tub in mainland Scotland from Grizzly Bear Hot Tubs you can relax knowing that your hot tub will be fully installed and bubbling away in your garden before our technicians leave your property. .
Delivery & Installation Areas
Zone 1:
Zone 1 covers a radius of 100 miles from our showroom in Carnoustie. All installations in Zone 1 include full delivery and installation free of charge.
Zone 2:
Zone 2 covers all mainland Scotland areas out with the 100 mile radius of our showroom in Carnoustie. We will still be able to deliver, install and fully maintain a hot tub for you in this area however there is a £295 one off delivery surcharge at the time of sale for all hot tubs being delivered and installed in the Zone 2 area. This is purely to cover additional fuel and labour costs due to the distance you are located from our showroom. You will still receive the same level of after care support as customers in Zone 1.
Zone 3:
Zone 3 covers all Scottish Islands. We can still supply you with one of our hot tubs but we are unable to offer any delivery, installation or labour warranty. We will fully pre delivery inspect your hot tub, fit any accessories and then deliver the hot tub to a haulage company depot for onward shipping to the islands. Full parts warranty is included along with full telephone support should you ever need assistance.
England or Wales
If you would like to buy one of our hot tubs but live in England or Wales please contact us on 01382 530220 and we will put you in contact with one of partner companies who cover your area.
How It Works…
We deliver our hot tubs using a Spa Dolly.
This is an American system specifically designed for the delivery and installation of hot tubs. The Spa Dolly tips the hot tub onto its side onto a spa cart that has steering front and rear. This allows our technicians to wheel your hot tub into position. Then we inflate an airbag, push the hot tub onto the airbag, which deflates and gently lowers the hot tub to the base provided.
We have a fleet of trucks, vans and Spa Dolly’s covering Scotland 5 day per week.
Delivery Access Requirements
We require a clear run of around 1 metre wide from the roadside to the final position of your hot tub. When measuring please take into account gate posts, steps, over hanging fascias, boiler flues etc as that may foul the access route. lf you think you may have an issue with the access route please feel free to email photos to [email protected]. One of installation team will take a look to advise the best way around the problem.
Hot Tub Base Requirements
All of our hot tubs feature a high impact moulded one piece ABS self supporting plastic base. This spreads the weight evenly over the whole area and allows our hot tubs to be placed straight on to any firm, flat and level base. Slabs, concrete and decking all being suitable bases. It’s very important that your base is flat as a twist will put extra strain on the shell of the hot tub.
When planning where to position a hot tub, you need 50cm clearance around the hot tub. Giving you access to operate the cover lifter and for cleaning. This allows our engineers access to every component of the hot tub, should any servicing be required.
If you are planning to have decking, this is not a problem but please ensure the 50cm of decking around the hot tub is completely removable.
This is achieved by fixing decking boards in panels and using ‘joist hangers’ which are brackets that the joists are placed into, making them easily removable.
Electrical Requirements
Information for 13amp power supplies:
A 13amp plug and play hot tub will require a RCD protected socket to be situated within 1.5 metres to 4 metres of the hot tubs location. The hot tub will come complete with a cable and plug attached, ready to plug in.
Information for 32amp power supplies:
These models require a 32-amp supply to comply with BS:7671 and the 18th Edition Electrical Regulations.
You will require a 32amp supply on its own dedicated Type C breaker. A RCD 30MA protected cable run from the fuseboard and connected to an IP65 rated rotary isolator switch located at least 2 metres from the edge of the hot tub. You will also require an 8 metre tail of 6mm 3 core HO7 cable connected to the rotary isolator with a suitable weatherproof block fitted to the other end of the tail of cable from the rotary isolator. Weatherproof glands must be used at both sides of the isolator and Live, Neutral and Earth must be clearly marked at the weatherproof block. We will remove the block and feed the tail of cable in to the hot tub and then connect it to the control unit inside the hot tub.
IMPORTANT:
If you intend to bring the cable up through the base of the hot tub please contact us and we will give you a diagram showing where to position the cable to avoid it hitting any of the components within the hot tub.
Information for 40amp power supplies:
These models require a 40-amp supply to comply with BS:7671 and the 18th Edition Electrical Regulations.
You will require a 40amp supply on its own dedicated Type C breaker. A RCD 30MA protected cable run from the fuse board and connected to an IP65 rated rotary isolator switch located at least 2 metres from the edge of the hot tub. You will also require an 8 metre tail of 6mm HO7 cable connected to the rotary isolator with a suitable weatherproof block fitted to the other end of the tail of cable from the rotary isolator. Weatherproof glands must be used at both sides of the isolator and Live, Neutral and Earth must be clearly marked at the weatherproof block. We will remove the block and feed the tail of cable in to the hot tub and then connect it to the control unit inside the hot tub.
